Please use the form below to request technical advice regarding one of our products.
FREE DELIVERY
Orders exceeding £85.00 will be sent free of charge *
Delivery Information
Delivery
The Door Handle Company carry stock of a wide range of products, however due to the
global pandemic and huge volume of orders we are estimating a delivery to you in the region of 2 to 10 days.
All our teams in the office and warehouse are working and we can be contacted via our email
sales@doorhandlecompany.co.uk.
Our live chat is also available for a faster response 9am to 5.30pm Monday to Friday.
Our Courier Service
All of our parcels are despatched using Parcelforce's expert network of drivers who
offer a 1 hour text notification service to all customers prior to delivery.
Parcelforce will make every effort to deliver to the address on the parcel or to an appropriate neighbour.
If nobody is available, the parcel will be taken to a nearby Post Office where it can be
collected within 16 days, this provides a real alternative for those not at home to accept delivery.
Please note: We do not recommend booking any joiner/tradesperson to complete work that is
dependent on our delivery until you have received and checked the products.
We cannot be held responsible for any costs incurred.
Delivery Charges
Please see our delivery charges below:
Orders under £85.00 will be charged £6.95 for delivery
- UK Mainland, Isle of Wight, Isle of Man, Scottish Islands & Highlands.
Orders going to Northern Ireland & Republic of Ireland will be charged £12.50 for delivery.
Orders going to the Channel Islands will be charged £20.00 for delivery.
Orders exceeding £85.00 will be sent free of charge *(This does not apply to Northern Ireland, Republic of Ireland & Channel Islands)*
*Delivery to International destinations is available upon request*
Please send an email to sales@doorhandlecompany.co.uk
with your details attached – Minimum order value for international shipments is £25.00
COVID - 19 UPDATE
We are open for business via our website and will continue to be open under the government's direction for "Home and Hardware shops".
Our shop in Blackburn is closed until further notice.
Most of our suppliers are open and delivering into our warehouse, however there could be some extended delivery times and possible stock issues.
We would be grateful if you could use our live chat and email facility if possible, this will help a great deal.
The Door Handle Company carry stock of a wide range of products, however due to the global pandemic and huge volume of orders
we are estimating a delivery to you in the region of 2 to 10 days.
Return of Goods
Due to these ongoing circumstances we will be extending our returns period from 30 days to 90 days until further notice.